Community Business

As part of our mission to lead, inspire and support companies to make a positive impact on people and communities, we see it as our role to enhance understanding of CSR. With this in mind we constantly conduct research and produce publications including guides and case studies, for dissemination to the wider business community. All our publications are available for you to download for free. We encourage you to make use of these resources. All we ask is that you respect our copyright and acknowledge our content appropriately. To order printed copies of any of these publications, please contact anky@communitybusiness.org

Publications by Topic
CSR Strategy
Corporate Community Investment
Diversity & Inclusion
Work-Life Balance

Publications by Date
2012
2011
2010
2009
2008
2007
2006
2005
2004

2012

	Hong Kong LGBT Climate Study 2011-12 Sponsored by: Barclays Author: Kate Vernon, Amanda Yik Published: May 2012 Available in English and Chinese The Hong Kong LGBT Climate Study 2011-12 seeks to advance the dialogue on the important subject of sexual orientation and gender identity in Hong Kong. By examining both the attitudes towards and experiences of LGBT employees in Hong Kong, this two-part study provides a picture of the current context and challenges LGBT individuals face – both in the wider community and in the workplace - and highlights the challenges and opportunities that exist for companies in Hong Kong. This report summarises the key findings from a representative survey of the Hong Kong working population and a focus survey of LGBT employees in Hong Kong, with an emphasis on data that supports the existence of a business case for creating inclusive workplaces for LGBT employees. For a full report on the Study prepared by the University of Hong Kong Public Opinion Programme, please click here.

	Diversity & Inclusion in Asia Country View – Japan Sponsored by: Bank of America Merrill Lynch Author: Winnie Ng, Amanda Yik Published: March 2012 Available in English The Diversity & Inclusion in Asia Country View is a series of publications for the Asia Region, covering China, Hong Kong, India, Japan and Singapore. This series is designed to give business managers and those responsible for their diversity and inclusion strategies in Asia a high level understanding of the key diversity issues pertinent to each country and serve as a knowledge resource for companies wanting to develop their diversity strategy. It seeks to shape the distinct lens through which business leaders think about diversity and inclusion in Asia and provide information to international readers interacting with businesses in Asia. The Diversity & Inclusion in Asia Country View series focuses on the key areas of: gender, culture, generations, disability and sexual orientation and gender identity. In so doing it draws on third party information sources as well as Community Business’ own extensive research and work in this area.

	Diversity & Inclusion in Asia Country View – China Sponsored by: Bank of America Merrill Lynch Author: Kate Vernon, Amanda Yik Published: March 2012 Available in English The Diversity & Inclusion in Asia Country View is a series of publications for the Asia Region, covering China, Hong Kong, India, Japan and Singapore. This series is designed to give business managers and those responsible for their diversity and inclusion strategies in Asia a high level understanding of the key diversity issues pertinent to each country and serve as a knowledge resource for companies wanting to develop their diversity strategy. It seeks to shape the distinct lens through which business leaders think about diversity and inclusion in Asia and provide information to international readers interacting with businesses in Asia. The Diversity & Inclusion in Asia Country View series focuses on the key areas of: gender, culture, generations, disability and sexual orientation and gender identity. In so doing it draws on third party information sources as well as Community Business’ own extensive research and work in this area.

	Diversity & Inclusion in Asia Country View – India Sponsored by: Bank of America Merrill Lynch Author: Aparna Banerji, Amanda Yik Published: March 2012 Available in English The Diversity & Inclusion in Asia Country View is a series of publications for the Asia Region, covering China, Hong Kong, India, Japan and Singapore. This series is designed to give business managers and those responsible for their diversity and inclusion strategies in Asia a high level understanding of the key diversity issues pertinent to each country and serve as a knowledge resource for companies wanting to develop their diversity strategy. It seeks to shape the distinct lens through which business leaders think about diversity and inclusion in Asia and provide information to international readers interacting with businesses in Asia. The Diversity & Inclusion in Asia Country View series focuses on the key areas of: gender, culture, generations, disability and sexual orientation and gender identity. In so doing it draws on third party information sources as well as Community Business’ own extensive research and work in this area.

	Adopting an Asian Lens to Talent Development Sponsored by: Accenture, AECOM, American Express, Bank of America Merrill Lynch, Barclays Capital, Bloomberg, BNY Mellon, Cisco, Coca-Cola, Dell, Deutsche Bank, Ernst & Young, Freshfields Bruckhaus Deringer, Goldman Sachs, Google, Herbert Smith, HSBC, IBM, Johnson & Johnson, Linklaters, Moody’s, Nomura, PwC, Prudential, The Royal Bank of Scotland, Shell International BV, Sodexo, Standard Chartered Bank, State Street, UBS and Wells Fargo. Author: Winnie Ng & Kate Vernon Published: March 2012 Available in English An initiative of the Diversity and Inclusion in Asia Network (DIAN), this piece of research looks athow companies can better understand, appreciate and leverage their Asian talent in order to enable them to contribute more fully to business success.Concerned that standard approaches to talent development may be overlooking Asian talent in the pipeline, it calls for companies to adopt a more targeted approach to talent development in the region. The research focuses specifically on the market of China, Hong Kong and India.

	Standard Chartered Bank Women on Boards: Hang Seng Index 2012 Sponsored by: Standard Chartered Bank Author: Aparna Banerji and Kate Vernon Published: March 2012 Available in English and Chinese This report looks at the representation of female directors on the corporate boards of Hong Kong’s leading companies as listed on the Hang Seng Index. It includes a Women on Boards League Table, which provides a ranking of these companies in terms of the gender diversity of their boards. It is the second study of its kind for Hong Kong, the previous one being published in November 2009 (see below).

	Diversity & Inclusion in Asia Country View – Singapore Sponsored by: Bank of America Merrill Lynch Author: Shalini Mahtani, Kate Vernon, Amanda Yik Published: February 2012 Available in English The Diversity & Inclusion in Asia Country View is a series of publications for the Asia Region, covering China, Hong Kong, India, Japan and Singapore. This series is designed to give business managers and those responsible for their diversity and inclusion strategies in Asia a high level understanding of the key diversity issues pertinent to each country and serve as a knowledge resource for companies wanting to develop their diversity strategy. It seeks to shape the distinct lens through which business leaders think about diversity and inclusion in Asia and provide information to international readers interacting with businesses in Asia. The Diversity & Inclusion in Asia Country View series focuses on the key areas of: gender, culture, generations, disability and sexual orientation and gender identity. In so doing it draws on third party information sources as well as Community Business’ own extensive research and work in this area.

	Diversity & Inclusion in Asia Country View – Hong Kong Sponsored by: Bank of America Merrill Lynch Author: Shalini Mahtani, Kate Vernon, Amanda Yik Published: February 2012 Available in English The Diversity & Inclusion in Asia Country View is a series of publications for the Asia Region, covering China, Hong Kong, India, Japan and Singapore. This series is designed to give business managers and those responsible for their diversity and inclusion strategies in Asia a high level understanding of the key diversity issues pertinent to each country and serve as a knowledge resource for companies wanting to develop their diversity strategy. It seeks to shape the distinct lens through which business leaders think about diversity and inclusion in Asia and provide information to international readers interacting with businesses in Asia. The Diversity & Inclusion in Asia Country View series focuses on the key areas of: gender, culture, generations, disability and sexual orientation and gender identity. In so doing it draws on third party information sources as well as Community Business’ own extensive research and work in this area.

2011

	Driving Cultural Change to Achieve Work-Life Balance Sponsored by: Barclays Capital, Bayer, Blackrock, Crown Worldwide Group, KPMG, LHK Media, MTR Corporation Limited, The Prudential Assurance Company Ltd, Standard Chartered Bank (Hong Kong), Time Technology and Turner Broadcasting System Asia Pacific, Inc. Author: Robin Bishop Published: October 2011 Available in English The 2010 State of Work-Life Balance in Hong Kong Survey highlighted that while there have been some improvements in employee’s attitudes and experience of work-life balance, on the whole progress remains painstakingly slow, despite Community Business' good work in this area. This is in part due to a number of barriers that exist which prevents work-life balance from becoming a reality for many organisations. This resource guide, an initiative of the Community Business Leadership Team (CBLT), identifies and addresses the key barriers to work-life balance as well as providing practical solutions companies can implement to tackle them, as advised by leading work-life balance experts from around the world.
	Gender Diversity Benchmark for Asia 2011 Sponsored by: Shell Author: Shalini Mahtani and Anne Marie Francesco Published: July 2011 Available in English Accessible version English Thanks to sponsorship from Shell International BV, Community Business has conducted the second Gender Diversity Benchmark for Asia in July 2011. Adopting the same methodology in the first Gender Diversity Benchmark for Asia 2009, the 2011 study has been extended to six geographies in Asia – China, India, Japan and Singapore plus Hong Kong and Malaysia and includes 21 participating companies. This study provides a valuable data point for companies looking to track their own performance in terms of promoting gender diversity.
	Towards Disability Confidence - A Resource Guide for Employers in Hong Kong and Singapore Sponsored by: Lead Sponsor: American Express Other Corporate Sponsors: Accenture, Barclays Capital, Deutsche Bank, Goldman Sachs, Herbert Smith, Moody's, Nomura, PepsiCo AMEA Author: Kate Vernon Published: April 2011 Available in English This Resource Guide encourages and supports companies in Asia - particularly those in Hong Kong and Singapore - to address the subject of 'disability'. It looks at the business case, the cultural context in Hong Kong and Singapore, and provides recommendations on steps companies should take to allow people with disabilities to contribute - both as employees and customers. Along with the Guide, Community Business has created an Online Toolkit with guides, checklists and other resources designed to support companies become more disability confident.
	Bringing Out the Best in Asian Talent Sponsored by: Accenture, American Express, Bank of America Merrill Lynch, Barclays Capital, Bloomberg, Cisco, Coca-Cola, Deutsche Bank, Goldman Sachs, Herbert Smith, IBM, Johnson & Johnson, Linklaters, Moody's, Nomura, PepsiCo International- Asia, The Royal Bank of Scotland, Shell International BV, Standard Chartered Bank and Thomson Reuters. Author: Aparna Banerji, Kate Vernon & Amanda Yik Published: March 2011 Available in English Accessible version English An initiative of the Diversity and Inclusion in Asia Network (DIAN), this piece of research looks at how multinational companies operating in Asia can create workplace environments that bring out the best in Asian talent and foster the development of greater Asian leadership. It hopes to facilitate and encourage more open and honest discussion by the corporate sector about the challenges of ‘culture’ in the workplace in Asia and identify what multinationals operating in Asia can do to position themselves as employers of choice for local Asian talent and create more inclusive workplaces that enable more to reach leadership positions. It highlights some of the specific cultural dynamics in three key countries in Asia, namely: The People’s Republic of China (China), Hong Kong Special Administrative Region (Hong Kong) and India.

2010
　

	The State of Work-Life Balance in Hong Kong 2010 Survey Sponsored by: Bayer Group of Companies in Hong Kong, CLP Power Hong Kong Limited, The Hongkong and Shanghai Banking Corporation Limited, KPMG, Mallesons Stephen Jaques, Marks & Spencer, MTR Corporation, The Prudential Assurance Company Limited and Standard Chartered Bank (Hong Kong) Limited. Author: Winnie Ng Published: October 2010 Available in English and Chinese Full report written by the Public Opinion Programme, The University of HK: English
	Standard Chartered Bank: Women on Corporate Boards in India 2010 Report Sponsored by: Standard Chartered Bank Authors: Shalini Mahtani & Aparna Banerji, Community Business and Dr Ruth Sealy and Professor Susan Vinnicombe, International Centre for Women Leaders, Cranfield School of Management Published: September 2010 Available in English Accessible version English This report looks at the representation of female directors on the corporate boards of India’s top one hundred companies as listed on the Bombay Stock Exchange (BSE-100). It is the second study of its kind in Asia and follows the publication of the Hong Kong report, Women on Boards: Hang Seng Index 2009 which was also supported by Standard Chartered Bank and published in November 2009. Like the Hong Kong study, this research adopts the robust methodology of the renowned Female FTSE, conducted for over a decade in the UK by Cranfield School of Management, and is supported by in-depth interviews with female directors on the boards of these companies.
	Standard Chartered State of Work-Life Balance in Seoul 2010 Survey Sponsored by: Standard Chartered Author: Winnie Ng & Kate Vernon Published: June 2010 Like many other key cities in Asia, Seoul faces significant challenges in terms of the work-life balance of its working population. Adopting the same methodology as the State of Work-Life Balance in Hong Kong Surveys (conducted by Community Business annually since 2006), this Standard Chartered State of Work-Life Balance in Seoul 2010 Survey is a representative survey of the working population in Seoul. It provides data about the state of work-life balance in Seoul and it is a reference point for employers. For further information, please click here. Available in English and Korean
	Creating Inclusive Workplaces for LGBT Employees Sponsors: Goldman Sachs and IBM Author: Shalini Mahtani and Kate Vernon Published: June 2010 The cultural and legal context of Hong Kong is such that lesbian, gay, bisexual and transgender (LGBT) individuals in Hong Kong face a number of specific challenges - both in their private and professional lives. The danger is that such challenges can impact workplace relationships, affect the health of LGBT employees and impair productivity and performance. This publication highlights the business case for addressing the needs of LGBT employees and provides the cultural context for LGBT issues in Hong Kong. As a practical resource, it also provides a set of recommendations on what companies can do to create inclusive workplaces for LGBT employees and includes a number of examples of good practice. Available in English and Chinese Accessible version English
	Employee Volunteering in Hong Kong Case Studies Sponsors: Allen & Overy, CLP Power Hong Kong Limited, Crown Worldwide Group, Leo Paper Group, MTR Corporation, and The Walt Disney Company (Asia Pacific) Limited. Author: Shaun Bernier Published: May 2010 When carried out strategically, employee volunteering (EV) can serve as a triple win – with benefits to business, employees, as well as the community. This case studies publication provides a snapshot of various strategic and innovative EV initiatives in Hong Kong. The publication highlights specific EV initiatives of 10 companies in Hong Kong. Available online in English only
	Ageing: Impact on Companies in Asia Sponsored by: American Express, Bank of America Merrill Lynch, Barclays Capital, Cisco, Coca-Cola, Deutsche Bank, Goldman Sachs, IBM, Johnson & Johnson, PepsiCo International- Asia, The Royal Bank of Scotland, Pfizer, Shell and Standard Chartered Bank. Author: Kate Vernon Published: March 2010 This research addresses the impact of the ageing population on the workforce in Asia. It looks at the business case for attracting and retaining older employees. It highlights some of the characteristics of the ageing population specific to five key countries in Asia, namely: The People’s Republic of China (China), Hong Kong Special Administrative Region (Hong Kong), India, Japan and Singapore and explores some of the work-related issues, including the prevalence of age discrimination in Asia. Finally, with reference to experience and best practice from around the world, it recommends initiatives companies in Asia can introduce to create age diverse workplaces with a particular focus on creating inclusive workplaces for older employees. Available online in English only.
	Case Study: Corporate Community Investment – Not Just for the Good Times Author: Shaun Bernier and Kate Vernon Published: January 2010 This publication seeks to make the business case that CSR initiatives, and employee volunteering in particular, should be maintained – even when times are not so good. The publication describes two programmes that Community Business promoted in Hong Kong in 2009 to encourage companies to contribute their time, skills and resources with the local community. Available online in English only.

2009
　

Women on Boards: Hang Seng Index 2009
Sponsored by: Standard Chartered Bank
Author: Shalini Mahtani, Kate Vernon and Dr Ruth Sealy
Published: November 2009
This research looks at the representation of women on the corporate boards of Hong Kong’s top companies, as listed on the Hang Seng Index (HSI). It ranks the companies in terms of the gender diversity of their boards, with those with the highest percentage of women on their boards appearing at the top. The report also examines the general topic of gender diversity on the boards of the HSI based on the findings of interviews with nine female directors of HSI companies.
Available in English and Chinese

The State of Work-Life Balance in Hong Kong 2009 Survey
Sponsored by: Baker & McKenzie, Cisco, Coca-Cola, Crown Worldwide Group, KPMG, Microsoft Hong Kong Limited, MTR Corporation, The Prudential Assurance Company Limited, Standard Chartered Bank (Hong Kong) Limited, Thomson Reuters and Time Technology.
Author: Winnie Ng & Shaun Bernier
Published: October 2009
Available in English and Chinese
Full report written by the Public Opinion Programme, The University of HK: English

Work-Life Balance: The Guide
Sponsored by: Bank of America, Merrill Lynch, Cisco, CLP, Crown Worldwide Group, KPMG, Standard Chartered, Thomson Reuters
Author: Kate Vernon
Published: June 2009
In the current economic climate, it is more important than ever that companies take steps to ensure that they have an engaged, healthy and productive workforce that will help them ride the storm and emerge even stronger when the good times return. This publication not only highlights the business case for work-life balance – even in tough economic times, but also provides practical examples and advice on how to adopt a more strategic approach to work-life balance initiatives.
Available in English and online in Chinese.

Mentoring Programmes in Asia - A Summary of Facilitated Discussion
Author: Shalini Mahtani and Kate Vernon
Published: May 2009
Community Business is delighted to launch a new piece of research on mentoring in Asia. With more companies in Asia recognising the role of mentoring in their talent management and diversity strategies, there has been a growing interest in this topic. This study, which provides a summary of a facilitated discussion that took place at Community Business’ flagship event – the Diversity & Inclusion in Asia 2008 Conference, provides valuable insight into experiences in Asia.
Available in English.

Gender Diversity Benchmark Report for Asia
Sponsored by: American Express
Author: Shalini Mahtani, Anne Marie Francesco and Winnie Ng
Published: March 2009
In March 2009, Community Business launched the first Gender Diversity Benchmark for Asia. This research tracks the participation of women at different levels of the organisation within 10 leading multinational companies in China, India, Japan and Singapore, providing a valuable starting point for companies looking to track their own performance in terms of promoting gender diversity.
Available in English.

2008

Hong Kong Disability Resource Guide
Sponsored by: Merrill Lynch
In Partnership with: The Hong Kong Council of Social Services, Hong Kong Joint Council for People with Disabilities
Published: November 2008
This publication is a valuable resource for companies looking to employ people with disabilities. In addition to providing a directory of key agencies in Hong Kong, it provides some guidelines on employing people with disabilities and features a number of case studies.
Available in English and Chinese.

The Power of Employee Networks – Experiences in Asia
Sponsored by: Lehman Brothers, Merrill Lynch, Thomson Reuters
Author: Kate Vernon
Published: November 2008
This publication articulates the business benefits of employee networks in Asia and provides some tangible examples of what companies are doing in Asia. There are eleven case studies, each one looking at why and how it was set up, key activities, challenges, learnings and critical success factors. The publication also outlines an 8-step process companies can adopt to set up an employee network in Asia.
Available in English only.

The State of Work-Life Balance in Hong Kong 2008 Survey
Sponsored by: Baker & McKenzie, CLP, KPMG, MTR, Pinsent Masons, Prudential, The Royal Bank of Scotland, Schroders, Standard Chartered Bank and Time Technology
Author: Shalini Mahtani & Winnie Ng
Published: October 2008
Available in English and Chinese.

Case Study: ENGAGE ‘Journey of Opportunity’ Action Day 2008
Author: Kate Vernon
Published: September 2008
In May 2008, Community Business launched the ENGAGE campaign in Hong Kong and organised its first ‘Journey of Opportunity’ Action Day. This case study provides a summary of the programme and provides some useful learnings for companies wishing to organise their own employee volunteering activities.
Available online in English only.

Diversity Priorities in Asia: Challenges and Ways to Impact Change
Author: Kate Vernon
Published: January 008
This report is a summary of the facilitated discussion that took place at the Diversity & Inclusion in Asia 2007 Conference. Delegates were invited to review four case studies on gender, culture, generation and disability and identify the issue that was most pertinent to their organisation in Asia. The report summarises what delegates saw as the key challenges in each of these areas and key actions companies can take to impact change.
Available in English only.

2007

The State of Work-Life Balance in Hong Kong 2007 Survey
Sponsored by: ABN AMRO, Baker & McKenzie, Cisco, Disney, Lehman Brothers, Prudential, Standard Chartered Bank, Time Technology, Towngas
Author: Shalini Mahtani & Kym Leo
Published: October 2007
Available in English and Chinese.

Work-Life Balance in Hong Kong Case Studies
Sponsored by: ABN AMRO, BP, CLP, Lehman Brothers, MTR Corporation, Standard Chartered Bank
Author: Kate Vernon & Annemarie Evans
Published: June 2007
A collection of case studies showcasing what companies are doing in Hong Kong to promote work-life balance in their own organisations. The case studies are structured around five key categories: reducing working time, flexible working arrangements, leave options, employee and family support, wellbeign, health and community.
Available in English and online in Chinese.

Diversity & Inclusion: A Lever for Solving Talent Pool Dilemmas in India and China
Author: Shalini Mahtani
Published: June 2007
This report summarises the key findings from research conducted by Community Business and Schneider~Ross among members of the Global Diversity Network in India and China. It highlights the top diversity issues around recruiting, retaining and developing staff in these fast growing markets.
Available in English only.

Getting Started in Corporate Social Responsibility – A practical guide for small, medium and large companies in Hong Kong
Sponsored by: Allen & Overy, MTR Corporation, Standard Chartered Bank
Author: Shalini Mahtani
Published: February 2007
This guide is designed to assist companies in Hong Kong, of all sizes, local or multinational, to get started on their CSR journey. It has also been written for companies who already have CSR initiatives in place but need clarification on how to align their business objectives with their CSR approach. It is an easy-to-read guide with real-life examples and practical advice.
Available in English and Chinese.

Corporate Social Responsibility (CSR) in Hong Kong – A Survey of Good Practice 2007
In collaboration with: Hewitt Associates, The University of Hong Kong
Author: Shalini Mahtani & Kym Leo
Published: February 2007
A summary of the findings of a survey conducted by Community Business in collaboration with Hewitt Associates and The School of Business at The University of Hong Kong. The survey was designed to to find out the extent to which selected companies in Hong Kong were embracing good practices in corporate social responsibility.
Available in English only.

2006

The State of Work-Life Balance in Hong Kong 2006 Survey
Author: Shalini Mahtani
Published: October 2006
Available in English and Chinese.

Diversity in Asia: Pressing Issues and Barriers
Author: Shalini Mahtani & Kate Vernon
Published: March 2006
This report is a summary of the facilitated discussion that took place at the Diversity & Inclusion in Asia 2005 Conference. Delegates were invited to identify the three most pressing diversity issues for four geographies in Asia and the three greatest barriers for addressing workplace diversity.
Available in English only.

The Business Case for Employee Volunteering
Race for Mentors 2005
A Tripartite Relationship
Sponsored by: Credit Suisse
Author:Shalini Mahtani & Katharine de Vaal
Published: April 2006
Available in English only.

2005

Women Leaders in Hong Kong – Insights into their workplace experiences
Sponsored by: BP
Author: Shalini Mahtani
Published: March 2005
This publication provides insights into the workplace experiences of 22 women leaders in Hong Kong. It is written primarily for companies committed to addressing gender diversity and to understanding what more they can do to provide an environment in which more women can equally excel.
Available in English only.

Employee Volunteering: The Guide
Sponsored by: Allen & Overy
Author: Shalini Mahtani
Published: January 2005
If carried out strategically, employee volunteering can have numerous benefits for a business, its employees and the community. To maximise these benefits and ensure that efforts are sustainable, companies are encouraged to develop a framework upon which to build their EV programmes. This guide provides a 7-Step Framework and draws on international experience while highlighting local case studies in Hong Kong.
Available in English and Chinese.

2004

The Business Case for Employee Vounteering
Race for Mentors
A tripartite relationship
Sponsored by: Credit Suisse
Author:Shalini Mahtani & Teresa Tam-Schroeder
Published: November 2004
Available in English only.

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