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21 Apr 2020

LGBT+ Workshop 4: Ensuring LGBT+ Inclusive Customer and Client Practices

Description

In 2015, Community Business launched the Hong Kong LGBT+ Workplace Inclusion Index - the first benchmark of its kind in Asia, and a number of associated awards.  This initiative was a huge success - propelling LGBT+ inclusion into the spotlight in Hong Kong and positioning the leadership of Community Business in this space.  Through engagement with key stakeholders, Community Business decided to run the Index every 2 years - giving more companies the chance to prepare or make progress.  The second iteration of the Index was therefore run in 2017 and a third took place in 2019. 

The Index has proved to be a game changer in Hong Kong, and as part of our goal to promote the adoption of best practice and drive greater progress on LGBT+ inclusion in Hong Kong, Community Business is committed to sharing learnings and best practices with the business community. From November 2019 to June 2020, we aim to help organisations of all sizes and from all industries to drive LGBT+ inclusion internally and in the wider Hong Kong through our Raising the Bar: Continuing your LGBT+ Inclusion Journey workshops addressing different key aspects of the Index.   

The workshop will consist of below sessions: 

  • Introduction to the Index​ 

  • Insights on the topic from the 2019 Index​ 

  • Best Practice Panel: 3-4 speakers to share insights ​ 

  • Q&A​ 

  • Table Group Discussion​ 

  • Informal Networking 

The specific objectives of this workshop are to: 

  • Highlight the importance of ensuring LGBT+ inclusive client and customer facing processes, irrespective of the type of business you have. 

  • Provide participants with specific advice on how to position their business as LGBT+ inclusive and develop marketing strategies targeted at the LGBT+ community.  

  • Provide participants with advice on educating client and customer facing staff on LGBT+ inclusion. 

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Practical Information

  • 21.04.20
    TBC
    Add to calendar 21-04-2020 03:30 AM 21-04-2020 06:00 PM LGBT+ Workshop 4: Ensuring LGBT+ Inclusive Customer and Client Practices Asia/Hong_Kong

Event Speakers

Registration & Tickets

  • USD $38.56
    LGBT+ Workshop 4: Ensuring LGBT+ Inclusive Customer and Client Practices
*discounts may apply based on your membership, log in or see memberships for information
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