Consulting & Training

SDG 17: Partnerships for the Goals
Recognised for our thought leadership, Community Business is ideally positioned to provide consulting and training, upskilling your employees and advising you on your responsible and inclusive business strategy in Asia.

Consulting and Training

Community Business’ consulting and training practice support organisations through expert training, facilitation and consulting to advance their DE&I initiatives. Our facilitators are seasoned inclusion practitioners with lived diversity experience in different markets in APAC and globally. 

 

Our work includes: 

  • Strategic development for DE&I programs and policies 

  • Market and regional benchmarking 

  • Maturity assessment of organisations through dimensions of DE&I 

  • Leadership, ERG and Executive Engagement 

  • Human Resources and Recruiter education  

  • Reviewing and/or localising policies, procedures, strategies and training 

Our philosophy: 

  • Offer agile solutions 

  • Prioritise continuous collaboration 

  • Customise offerings to client needs 

 

We offer diversity, equity and inclusion trainings via practical and informative facilitated learning programmes backed by our body of research in the region. If you do not see what you are looking for here, reach out to our team to see our fully training capability. 

Organisations may choose a one-off training session or multiple in a series to best support their needs. 

Why us?

Clients come to us because our programmes are: 

  • Practical in their application 

  • Delivered by expert facilitators 

  • Grounded in credible research 

  • Focused on global, regional and market-specific trends 

 

Signature Training Programmes

Although we pride ourselves on developing bespoke programmes and solutions for clients, Community Business can deliver more “off the shelf” training to meet the more basic or generic needs of a business. Similarly, we showcase our offering and thought leadership through our open programs in the Professional Series – an annual Community Business curated program showcasing our offering and those of experts and innovators in the field.

 

Delivery and Design

Depending on learning outcomes, our sessions may include a mix of:  

  • Expert presentation  

  • Best practice sharing 

  • Facilitated discussion 

  • Insightful videos  

  • Experiential engagement 

  • Case studies / simulated scenarios  

  • Role playing / theatre-based  

  • Market or regional specific context sharing 

All content is tailored to client needs and may be delivered virtually or in person. 

Audiences

We consult and train global audiences across all organisational levels, from C-suite senior leaders, to junior individual contributors. 

Language capability

As our focus is on Asia and our expertise spans the breadth of diversity, inclusion and sustainable business. We can  deliver content in multiple languages including but not limited to: 

  • English  

  • Cantonese  

  • Mandarin  

  • Hindi  

  • Filipino  

  • Korean  

  • Japanese  

  • Vietnamese  

  • Bahasa Malaysia  

  • Bahasa Indonesia 

Our Facilitators

Our team has extensive experience in responsible and inclusive business practices in Asia, as well as solid experience in developing innovative and impactful consulting and training solutions. We also have diverse backgrounds in business, HR, banking, technology, marketing, communications, counselling and corporate governance.

As a regional business we have team members located in Hong Kong, Singapore and Bangalore, India, along with presence in Canada, Australia and the UK. In order to meet needs for localisation and language, we also work with associates to deliver our content or deliver complimentary content or services to ensure we provide a holistic solutions.

 

Our Facilitator Profiles

  • Janet Ledger

    Janet Ledger

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    Chief Executive Officer, Community Business
    As Chief Executive Officer, Janet drives the overall strategic direction and sustainability of Community Business.
  • Jeiz Robles

    Jeiz Robles

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    Director of DE&I, Community Business
    Jeiz is the Director of DE&I at Community Business in Hong Kong
  • Len Nguyen

    Len Nguyen

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    Client Solutions Manager, Community Business
    Len Nguyen leads client engagements, working with organisations to build equitable and inclusive cultures.
  • Ron Sampaga

    Ron Sampaga

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    Senior Manager, Consulting & Training, Community Business
    Ron oversees the Consulting and Training team, specialising in driving transformational change.
  • Scot Jones

    Scot Jones

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    Senior Programme Manager, LGBTQ+, Community Business
    Scot oversees the LGBTQ+ team, focusing on programme development, strategy, and implementation.
  • NG Yee Lin

    NG Yee Lin

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    Consultant, Community Business
    Yee Lin is responsible for consulting, training design and delivery in Community Business.
  • Blake Chan

    Blake Chan

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    Programme Associate, LGBTQ+, Community Business
    Blake is the Programme Associate for the LGBT+ team at Community Business in Hong Kong
  • Sarah Chan

    Sarah Chan

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    Programme Associate, LGBTQ+, Community Business
    Sarah is the Programme Associate for the LGBT+ team at Community Business in Hong Kong
  • Asha Nair

    Asha Nair

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    Director of Operations, Community Business
    Asha is the Director of Operations at Community Business in Hong Kong

Chief Executive Officer, Community Business

Janet Ledger

As Chief Executive Officer, Janet drives the overall strategic direction and sustainability of Community Business.

With over 40 years of work experience, Janet has built a successful career as a senior leader covering a broad range of disciplines. Prior to joining Community Business in 2019 as the Chief Operating Officer, she led strategic business planning, programme management, corporate governance, change management, organisational effectiveness and talent development. Originally from Brisbane, Australia, Janet is now based in Hong Kong.

Janet specialises in strategic leadership, organisational development, and fostering inclusive environments, leading Community Business in its mission to promote diversity, equity, and inclusion across Asia. She works with teams to open channels of communication, develop talent, and create inclusive environments that drive organizational success.

Other Information:
Janet holds a Bachelor of Psychological Sciences from Swinburne University of Technology and an Advanced Diploma in Programme and Project Management. She is a member of the Australian Institute of Company Directors, alumni of The Women's Foundation Mentoring Programme of Hong Kong, and a member of the 30% Club of Hong Kong Steering Committee.

Director of DE&I, Community Business

Jeiz Robles

Jeiz Robles (she/her) is a Filipina, bisexual, neurodivergent woman recognised globally on the Top 20 of Involve's Global LGBT+ Future Leaders for several years. She champions societal inclusion by influencing Diversity & Inclusion strategies, policies and programs through active work with Employee Resource Groups, Business Leaders and Civil Society Organisations. As Community Business’ Diversity, Equity and Inclusion Director (DE&I), she is responsible for the strategic direction of Community Business’ DE&I offerings.

Prior to joining Community Business, Jeiz worked with IBM in various capacities for 14 years. As APAC Marketplace Diversity Leader, she leveraged on IBM's experience and thought leadership on global diversity & talent management to build and strengthen customer relationships and identify new business & collaboration opportunities for IBM within the Asia.

Prior to joining Marketplace Diversity, she worked with IBM Consulting leading delivery of HR & Talent Services for various industries globally. Jeiz's decade of experience in the company has revolved around leading HR services through transformation, robotic process automation and analytics. She has lead user-centric innovation by use of Design Thinking and Agile ways of working.

As a passionate champion for inclusion, her work with the LGBT+ community in her country has pioneered inclusive programs in ASEAN region which other companies have followed suit gaining several recognitions worldwide.

Outside her various experience in IBM, she is one of the Trustees for the Philippine Financial & Inter-industry Pride (PFIP) where she ran industry-leading initiatives including publishing the PFIP Playbook, founding its Advocacy by Leadership Enablement Program, ran and speak on its Leadership Forums, Pride summits and more. She also was one of the Co-chairs of the Philippine Business Disability Network and recognising the importance of intersectionality and Diversity and Inclusion beyond the workplace, she and her wife have Cofounded The National Inclusion Council of the Philippines that have enabled them to reach and support LGBTQ+ youth and enable workplace inclusion for the local government.

Client Solutions Manager, Community Business

Len Nguyen

As the Clients Solution Manager, Len Nguyen leads client engagements for Community Business, working closely with the executive leadership and frontline teams to help organisations build truly equitable and inclusive cultures. With a professional background that spans recruiting, software sales, and leading employee resource groups, she has a deep understanding of the practical challenges organisations face in building more inclusive workplaces.

Being Vietnamese-Pakistani and having lived in Shanghai and Hong Kong, Len's expertise lies in addressing topics such as race, culture, inclusive recruitment and mitigating unconscious bias. Len has a particular focus on the growing use of AI in DE&I initiatives. Through interactive workshops, Len empowers organisations to foster belonging, amplify marginalised voices and drive sustainable change. Len delivers trainings in both English and Vietnamese.

A lifelong learner, Len stays at the forefront of the DE&I field by contributing to podcasts and speaking at conferences.

Senior Manager, Consulting & Training, Community Business

Ron Sampaga

As the Senior Manager, Consulting & Training, Ron leads the Consulting and Training team at Community Business. With over 10 years of experience in human resources and learning & development, Ron has honed his expertise in training individuals and teams to drive transformational change. His diverse project experience spans a wide range of industries, including sales and marketing, hospitality, banking and finance.

Ron's expertise lies in leadership development, sales enablement, team building, customer service and personal branding. He is proficient in developing and facilitating Diversity, Equity, and Inclusion programmes that promote understanding, respect, and inclusive practices within organisations.

Ron has successfully facilitated transformative learning initiatives in Hong Kong, Singapore, Thailand, Vietnam, the Philippines, Japan, and Taiwan. He delivers trainings in both English and Tagalog.

Ron's dedication to continuous professional growth is evident in his extensive credentials, which include certifications as a DiSC Trainer, Life/Executive Coach, and Master Trainer. He believes that training is not merely to inform, but to inspire.

Senior Programme Manager, LGBTQ+, Community Business

Scot Jones

As the Senior Programme Manager, LGBTQ+, Scot is responsible for developing and driving the strategy for the portfolio of LGBTQ+ programmes, client relationship management, and business development for the team. Scot has over 20 years of experience as an entrepreneur and HR Generalist in the US and Canada. Prior to joining Community Business, he worked as a Diversity & Inclusion Advisor and volunteered for two NGOs in Hong Kong focused on social justice and gender equality. Scot relocated to Hong Kong in 2015 and has been actively involved in the local community since then.

Scot specialises in LGBTQ+ programme development, strategy, and implementation. His expertise spans diversity and inclusion, with a particular focus on LGBTQ+ issues in the workplace and broader community. Scot delivers comprehensive LGBTQ+ programmes and strategic consulting, leveraging his extensive experience to provide valuable insights and practical solutions for organizations seeking to enhance their LGBTQ+ inclusion efforts.

Scot graduated from the University of Massachusetts with a degree in Psychology. In his free time, Scot is an active volunteer with various organizations in Hong Kong, demonstrating his commitment to social justice and community engagement beyond his professional role.

Consultant, Community Business

NG Yee Lin

As a Consultant, Consulting & Training, Yee Lin is responsible for consulting, training design, and delivery at Community Business. With 30 years of experience in the creative and entertainment industry, Yee Lin has crafted campaigns, consumer journey activations, and managed projects for global brands across Asia Pacific. She is also an ICF PCC certified coach.

Yee Lin specialises in inclusive leadership, coaching culture in organisations, building allyship, and mentorship programmes. She integrates coaching elements into her training delivery to create interactive and impactful experiences, enriched with sharing of lived experiences.

She aims to inspire individuals and teams to recognise and amplify their strengths, fostering a healthy work culture.

Programme Associate, LGBTQ+, Community Business

Blake Chan

Blake (he/him) is the Programme Associate for the LGBT+ team at Community Business, based in Hong Kong, and is responsible for supporting Community Business’ LGBT+ campaigns and initiatives.

Prior to Community Business, Blake worked in various roles related to human resources, administration, fitness training, and customer service. He studies part-time at the University of Hong Kong and holds a BSc in Risk Management and Business Intelligence from The Hong Kong University of Science and Technology, graduating with First Class Honors. He is fluent in Cantonese, English, Mandarin and has a beginner level of Spanish.

Programme Associate, LGBTQ+, Community Business

Sarah Chan

Sarah is the Programme Associate for the LGBTQ+ team at Community Business and is based in Hong Kong. She is responsible for supporting Community Business’ LGBT+ campaign and programmes.

Prior to Community Business, Sarah worked at Midnight Blue as a student intern, an NGO supporting Hong Kong male sex workers, and was responsible for newsletter publications and content creating for social media. She is also a co-producer of a Cantonese podcast show, Gyakutenitoru, discussing Hong Kong social issues through literature, movies and music. She provides technical support for recording sections and sound engineering.

Sarah is a graduate of the Chinese University of Hong Kong and holds a Bachelor's degree in Sociology. She is native in Cantonese, fluent in English and Mandarin. Her preferred pronouns are she/her.

Director of Operations, Community Business

Asha Nair

As the Director of Operations, Asha plays a pivotal role in guiding the strategic direction and sustainability for Community Business as a not-for-profit organization. Her leadership extends to overseeing the overall success of CB India, driving the development and execution of long-term plans towards organization’s sustainability, amplifying positive impact across India.

Asha is a seasoned operations leader and CXO advisor with over 25 years of strategic leadership in driving large-scale transformations and standardizing operations. She excels in establishing robust governance frameworks, streamlining processes, and delivering substantial cost savings while ensuring sustainable growth. Her expertise lies in designing and implementing solutions that prioritize financial prudence, risk mitigation, and operational efficiency, all while aligning operations with organizational goals.

Prior to joining Community Business, as SVP at the Commonwealth Bank of Australia-India (CBAi), she led end-to-end global workforce management and vendor engagement for a 3,000+ FTE business unit, while also overseeing business management for the India wing of 1000 FTE’s.

A global Indian, Asha hails from southern India, was born in the north, studied in the west, and fell in love with Europe during her stay in Romania and Hungary. Proficient in English, Hindi, Malayalam, and elementary Romanian, she is currently based in Bangalore, India.

Asha holds a degree in Hotel and Nutrition Administration and has earned certifications in Lean Six Sigma, ontological coaching, and outcome-based coaching from ICF-accredited institutions, reflecting her deep interest in cultural and social anthropology.

Outside of work, she is an avid nature photographer, finding inspiration in the natural world. She is dedicated to fostering inclusive, customer-centric teams and is passionate about continuous growth. Asha is committed to driving meaningful change as Community Business embarks on its next evolutionary journey.

Consulting & Training Bundles

Community Business is now offering 5 training packages that encompass a variety of topics to foster positive changes within the workplace. These bundles aim to accomplish more than an awareness session following a workplace incident; but a journey of continuous learning and growth for both the individual and the organisation. DE&I (Diversity, Equity and Inclusion) training, when done right, will translate into creating a workplace culture where employees experience psychological safety and feel a sense of belonging. That is, they feel accepted—and celebrated—for who they are. 

Clients

Since Community Business was established over 15 years ago, we have engaged with MNC’s, including Fortune 500 and FTSE 500 employers. We have delivered many DE&I programmes aimed at creating increased workplace inclusion, more responsible leaders and greater workforce diversity at all organisational levels.

 

Clients of our Training and Consulting services in the last three years include companies from the following industries across Asia.

Client Testimonial

"We enjoyed our experience working with Community Business. Throughout their engagement in our mentoring programme, they have connected us with experienced facilitators, provided invaluable resources, and conducted impactful training and coaching sessions. We hope the programme has empowered both our mentees and mentors to thrive, as well as...
"We enjoyed our experience working with Community Business. Throughout their engagement in our mentoring programme, they have connected us with experienced facilitators, provided invaluable resources, and conducted impactful training and coaching sessions. We hope the programme has empowered both our mentees and mentors to thrive, as well as fostered a more inclusive and equitable future for the female engineering students. We look forward to continuing the collaboration with Community Business in driving positive change."

Client Testimonial

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Client Testimonial

“The training we have received through 2022 was well received by our staff around the region. They enjoyed the different types of topics and information styles of training. The trainers were very knowledgeable about their subject area and able to answer questions. Some people commented they would like even more interactivity and perhaps a way to...
“The training we have received through 2022 was well received by our staff around the region. They enjoyed the different types of topics and information styles of training. The trainers were very knowledgeable about their subject area and able to answer questions. Some people commented they would like even more interactivity and perhaps a way to submit questions anonymously in case people feel more able to ask in a large setting.”

Client Testimonial

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Client Testimonial

“The team is more confident in their awareness and knowledge to interact with people with disabilities (PWDs). They're using their knowledge not to just provide better customer service to PWDs but also to develop products and collaborating with partners that could better help PWDs.”
“The team is more confident in their awareness and knowledge to interact with people with disabilities (PWDs). They're using their knowledge not to just provide better customer service to PWDs but also to develop products and collaborating with partners that could better help PWDs.”

Client Testimonial

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Client Testimonial

“Such well organized and client focused training. Thank you CB team!”
“Such well organized and client focused training. Thank you CB team!”

Client Testimonial

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Client Testimonial

“It was great to work with Community Business again during our Wellbeing Month 2022. Your team ran a session about Manage Burnout and Stress In a Hybrid World for our colleagues in the Asia-pacific. The webinar was well attended and received - really insightful and very much needed for our people.”
“It was great to work with Community Business again during our Wellbeing Month 2022. Your team ran a session about Manage Burnout and Stress In a Hybrid World for our colleagues in the Asia-pacific. The webinar was well attended and received - really insightful and very much needed for our people.”

Client Testimonial

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